PRIVACY POLICY

Introduction

Harbour Twenty is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the laws of Ontario, Canada.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and other credentials used to access our services.

  • Transaction Information: Payment details, billing address, and purchase history.

  • Usage Information: Information about how you use our website, products, and services, including IP addresses, browser types, and pages viewed.

  • Communication Information: Any correspondence between you and Harbour Twenty, including emails and chat messages.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Providing Services: To deliver and improve our products and services, process transactions, and manage your account.

  • Communication: To send you information about your account, updates, promotions, and other relevant communications.

  • Customer Support: To respond to your inquiries, resolve issues, and provide customer support.

  • Analytics: To analyze usage patterns and improve our website and services.

  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in delivering our services, such as payment processors and IT support.

  • Legal Requirements: When required by law or in response to valid legal requests, such as subpoenas or court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

  • Protection of Rights: To protect our rights, property, and safety, and the rights, property, and safety of our users and others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Ontario law, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Withdrawal of Consent: You have the right to withdraw your consent to our processing of your personal information at any time.

  • Complaint: You have the right to lodge a complaint with the relevant privacy regulator if you believe your rights have been violated.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page and update the effective date at the top of the policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Harbour Twenty
Email: contact@harbourtwenty.com
Address: 14-7600 HWY 27, Vaughan, ON L4H 0P8

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.